Terms and Conditions
The products for sale on www.mvpwardrobe.com (hereinafter the "Site") are sold and invoiced by Space Leather srl, based in Rome (RM) Via Gregorio XI, 12 P .IVA:12704191001 . For any information regarding orders, shipments and, more generally, purchases, you can contact Space Leather customer care at the following numbers:
email: [email protected]
Phone: (+39) 327/3548118
Hours: 8.30-18.00 (CEST)
GENERAL CONDITIONS OF SALE
1.Acceptance of the general conditions of sale and conclusion of the contract
1.1 The contract entered into between Space Leather s.r.l. (hereinafter "Space Leather") and the Customer (i.e. the person, natural person, who makes the purchase on the Site, not referable to his own commercial, entrepreneurial or professional activity) must be considered concluded with the acceptance, even if only partial, of the order by Space Leather. In case of non-acceptance of the order, Space Leather will in any case promptly notify the Customer.
1.2 By placing an order in the various ways provided, according to the order form on the Site (hereinafter the "Order"), the Customer declares to have read all the information provided to him/her during the purchase procedure and to fully accept these general conditions (hereinafter the "Conditions").
1.3 These Conditions may be printed or saved on a durable medium, in accordance with the provisions of Article 12 of Legislative Decree 70/2003 and Article 51 of Legislative Decree 206/2005, as amended by Legislative Decree 21/2014.
2. Mode of purchase.
2.1 The products offered for sale by Space Leather are only those on the MVP Wardrobe website at the time the Order is placed, as described in the relevant information sheets.
2.2 In any case, it is understood that the images accompanying the description of a product are for information purposes only and may not be perfectly representative of its characteristics but may differ in color and size (also due to the browser and monitor used to access the Site and display the images).
2.3 The Customer, in order to place an Order, must fill out the relevant form on the Site in its entirety and submit it after carefully reviewing the Conditions, as well as the characteristics of the product and/or products he/she intends to purchase. The Customer must also request Space Leather, if it wishes, the issuance of a tax invoice relating to the purchase, pursuant to art. 22 D.p.R. n. 633/1972.
2.4 The correct receipt of the Order is confirmed by Space Leather by means of an e-mail reply, sent to the e-mail address provided by the Customer. This confirmation message will summarize the conditions of purchase, as required by the applicable regulations, as well as the data entered in the Order by the Customer, so that the same can verify the same and, if necessary, communicate without delay the necessary corrections of incorrect data.
3. Prices and Payment Methods
3.1 The prices shown on the site are inclusive of taxes and VAT. Any shipping costs or payment charges are in any case communicated in advance to the Customer through the site or these Conditions.
3.2 The following methods of payment are provided:
(i) PayPal
For the payment may be used by the customer the Paypal circuit according to the specific modalities of the same.
(ii) Credit Card
In cases of purchase of goods with mode of payment Credit Card, the transaction may be made through the Paypal secure server or other secure server chosen by Space Leather.
In no case and at no stage of the payment Space Leather will be able to know the information relating to the Customer's credit card, transmitted via secure connection directly to the site of the banking institution handling the transaction. No computer file of Space Leather will retain such data and therefore in no case Space Leather can be held responsible for any fraudulent and improper use of credit cards by third parties at the time of payment.
(iii) Bank Transfer
In case of purchase by bank transfer, the bank details for payment will be displayed. The shipment of the goods will take place only upon actual receipt of the payment in the bank.
(iiii) Cash on delivery (only for Italy)
In case of cash on delivery, payment must be made exclusively with cash at the time of delivery of the products purchased
(iv) Scalapay
For the payment can be used by the customer the Scalapay circuit according to the specific procedures of the same.
4. Delivery of products and related expenses
4.1 Products purchased will be delivered to the address indicated by the Customer in the Order within 24-72 hours of Space Leather's acceptance of the Order, at the cost specifically stated on the Site prior to placing the Order. Space Leather reserves the right to accept or not accept deliveries requested outside Italian or European borders. In any event, for deliveries to be made outside Italian borders, shipping charges and delivery times may vary.
4.2 With regard to deliveries requested in countries outside the European Union, any customs import charges will be borne by the recipient. The Customer is therefore invited to contact the customs authorities of his country in advance to verify the costs and possible import limits.
4.3 The delivery times indicated by Space Leather are to be considered as purely indicative and a delay with respect to the same, or any delivery made by successive split shipments shall not entitle the Customer to refuse the same delivery and to claim compensation or indemnity.
4.4 At the time of delivery of the products, the Customer is required to check:
that the number of packages being delivered corresponds to what is indicated in the transport document.
that the packaging is intact, not damaged, nor wet or otherwise altered, including in the sealing materials (adhesive tape or metal strapping).
Any damage to the packaging and / or the product or the mismatch in the number of packages or the indications, must be immediately detected, making a specific indication on the delivery document of the product to be returned to the courier.
Any problems concerning the physical integrity, correspondence or completeness of the products received must be reported within 7 days after delivery, in the manner provided herein.
5.Right of withdrawal
5.1 Pursuant to art. 52 of Legislative Decree 206/2005, as amended by Legislative Decree 21/2014, the Customer may withdraw from the Conditions and therefore from the purchase contract for any reason, without giving reasons and without penalty, within 14 (fourteen) working days from the date of receipt of the products.
5.2 In order to exercise the right of withdrawal referred to in Article 5.1 above, Customer shall send Space Leather a notice to that effect, within the specified time limits, to the following email address [email protected]
5.3 In the event of withdrawal, the Customer may re-send the products free of charge to Space Leather, subject to notice by email to [email protected], within 14 (fourteen) days from the withdrawal itself, to the following address Space Leather srl, based at S.P. Andria Trani KM 2+800 Andria (BT). The merchandise must be returned undamaged, complete with all its parts and in its original packaging (envelopes and packages), kept and possibly used for the time strictly necessary to establish and verify its nature, characteristics and size, according to normal diligence, without any signs of wear or dirt, in compliance with the conditions below:
The right of withdrawal may not apply to products for which the customer has requested customization.
the right of withdrawal may apply to the product purchased in its entirety; it is not in fact possible to exercise withdrawal only on part of the purchased product (eg accessories, complements, etc. ...);
for the withdrawal to be possible, the product must be undamaged and returned in its original packaging, complete in all its parts (including packaging and any documentation and accessory equipment: labels, tags, seals, etc. ...);
in case of damage to the goods during transport, Space Leather will notify the Customer, to enable him to file a timely complaint against the carrier of his choice and obtain a refund; the product will then be made available to the Customer, simultaneously canceling the request for withdrawal;
Space Leather will not be liable in any way for damage, theft, loss occurring during or in any way dependent on the shipment for return.
5.4 Space Leather will refund to the Customer the full amount already paid, net of any additional shipping costs pursuant to Article 56, paragraph 2, of Legislative Decree 21/14), within 14 (fourteen) days from the withdrawal, by means of a transfer procedure of the amount charged, using the same means of payment used by the Customer for the initial transaction, unless otherwise agreed. In any case, the Customer will not incur any cost as a consequence of said refund. Space Leather may suspend the refund until receipt of the returned product or until the Customer demonstrates that it has properly returned the product, whichever is earlier.
5.5 In any case, the Customer will forfeit the right of withdrawal in cases where Space Leather ascertains that:
the returned product and/or its accessories, and/or its packaging are not intact;
the product is missing its outer packaging and/or its original inner packaging;
the product is missing integral elements of the same and/or accessories (e.g.. E.g. fasteners, laces, buckles, etc.).
In case of forfeiture of the right of withdrawal, Space Leather will return the purchased product to the sender, charging the sender the shipping costs and, where already refunded, the price of the product.
6.Warranties
6.1 All products sold by Space Leather are covered by a 24 (twenty-four) month warranty for conformity defects, pursuant to Title III of Legislative Decree 206/2005. In order to benefit from warranty service, the Customer must keep the invoice, i.e. the payment receipt, together with the transport document.
6.2 The warranty for defects of conformity will apply provided that the relevant product has been used correctly, in compliance with its intended use and with the instructions for use and washing present in and/or with the product.
6.3 In the event that, for any reason, Space Leather is unable to return to the Customer a product under warranty (repaired or replaced), or where the repair or replacement is, even by reason of the value of the product, excessively onerous, Space Leather may proceed to the reasonable reduction of the price paid, or to the refund of the full amount paid with termination of the contract.
6.4 In cases where the application of the guarantees provides for the return of the product, the same must be returned by the Customer in its original packaging, complete in all its parts (including packaging and any documentation and accessory equipment).
7. Complaints and inquiries
7.1 Any complaints or requests for information may be addressed to Space Leather at the following addresses Space Leather srl, headquartered at Space Leather S.r.l. 00166 Rome (RM) Via Gregorio XI, 12 Tel: (+39) 327/3548118, email: [email protected]
8.Privacy
8.1 Personal data collected with the submission of the Order will be processed by Space Leather for the sole purpose of satisfying the Customer's express requests, in compliance with European Regulation 679/2016 and the privacy policy on the website. Any further processing will be carried out only with the express consent of the Customer.
9.Applicable Law
9.1 The contract of sale referred to in these Conditions and its execution and governed by Italian Law, with the disapplication of the conflict rules and the United Nations Convention for the International Sale of Goods. The Court of the Customer's municipality of residence shall have jurisdiction for the resolution of related disputes.